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IT Services Meet the members of staff

Our IT Services staff are happy to answer queries via telephone or email.

The Service Desk is available for all staff, students and people involved in a continuing and executive education course at the Lucerne University of Applied Sciences and Arts (HSLU), the University of Teacher Education Lucerne (PH Luzern) and the Swiss German Conference of Cantonal Ministers of Education (BKZ-GS).

You can reach us via:

Operation the festive period:
The IT Services service desk will be closed from December 23, 2024 to January 2, 2025. An on-call service will be available on some days for emergencies.
The on-call service of the Service Desk is available as follows:

  • 27.12.2024: 8:00 a.m. - 4:00 p.m.
  • 30.12.2024: 8:00 a.m. - 4:00 p.m.
  • 31.12.2024: 8:00 a.m. - 4:00 p.m.

Telephone number: +41 41 228 21 21

Opening hours (telephone and bring-in):
Monday to Friday, from 07:30 until 12:00 and from 13:00 until 17:00

Instructions for using the persons list

There follows a list of persons. The persons can be filtered and browsed.

The relevant search field is marked "filtersearch"; the feature can also be accessed by pressing the "s" key.

The filters are divided into tabs, each of which can contain more than one filter or permit selection by date. The tab headers can be navigated using the "Tab" key and opened using the "Space" key. The "Esc" key can be used to close the tab again. If the tab permits date selection, the "Tab" key can be used to navigate between the input fields. If the tab contains filters, these can be selected using the "Enter" key. The arrow keys can be used to navigate between the filters. Some filters can also be opened using the "Space" key in order to access sub-filters. The "Space" key can then be used to close the filter again.

After selecting the filters, the focus shifts to a list of selected filters. The "Enter" key can be used to deselect them again.

The "Tab" key can then be used to navigate the persons.

 
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