Some parts of this content are currently available in German only.

Design & Management Research Group

The Competence Centre Design & Management is a research group part of the Lucerne School of Design, Film and Art at the Lucerne University of Applied Sciences and Arts. Its basic and applied research is dedicated to the study of human-centred design in the context of organizational and societal change, transformation and management. Our strength is to help organizations understand how they go about designing for human experiences and human interactions. We realign organizations around people, thus supporting needed transformations to generate new possibilities to achieve the Sustainable Development Goals and to realize a desirable Digital Transformation. In this process, we develop organizational design capabilities through the art of design, its principles, processes and methods.

Design Management Introduction

Our experts are highly trained design researchers who are internationally and nationally recognized for their contribution to design practice, design education and design research. They are experienced in co-designing with citizens, business people, civil servants, and policy makers on the local, national and international level. Besides contributing to the discipline through peer-reviewed publications, they continuously engage with design researchers and design practitioners on projects. Most hold an appointed or elected membership in a design association through which they contribute to the contemporary design discourse.

Our projects target the future and build on our combined expertise, including ethnographic research, visual and interaction design, service design, product design, speculative design, information design, communication design, storytelling, and design semantics. We open paths for students in our BA and MA programs to engage in design research projects careers.

Our methods are informed by our human-centred approach. We combine qualitative methods (mixed methods) and lean on an action-based Grounded Theory approach. We focus on participatory, emergent and iterative processes, embracing concepts like agile approaches and design thinking.

Our aim is to generate new possibilities for innovative yet concrete solutions to address complex and wicked situations that require the involvement of business, civil society and government. Our overall aim is to enhance the design capability of those in charge of giving shape to our future products and services in the public and private sector.

News

Talking AI Event

Talking AI: Workshops, Keynotes, Panels & Interactive Exhibition

SNSF Sinergia Project VA-PEPR hosts the Talking AI public events, which consist of a series of academic and hands-on workshops addressing various aspects of research findings, as well as keynotes and panels. These events present a unique opportunity to engage with the research team and international experts.

Informationsgrafik zum Thema

Citizen-Centred Administration by Sabine Junginger, Age Strategy Conference 2023, Zurich

The conference provided an opportunity for participants to discuss ways to further address the needs of the city’s aging population.

Voice Matters

Voice Matters: Opening the Blackbox of Machine Learning & Artificial Intelligence

“Voice Matters” is a thought-provoking installation exploring the fascinating intersection of AI and human interaction.

Guillermina Noël speaks at Swiss Centre for Design and Health

“Make your magic”: Vortrag beim Swiss Center for Design and Health

Präsentation von Guillermina Noël am Swiss Center for Design and Health Symposium.

New European Bauhaus

Reflecting on the New European Bauhaus

In the past, design came into focus when people realized that their existing values, beliefs, norms and behaviors no longer met the needs of society and the individual.

Design Research in Turkey and Beyond

Designforschung in der Türkei und darüber hinaus

Der Begriff "Designforschung" tauchte in der Türkei erstmals in den späten 60er und 70er Jahren im Zusammenhang mit der Verwissenschaftlichung von Designdisziplinen wie der Architektur auf.

Design Management 22nd June 2020

Design im Wandel: Welche neuen Berufsbilder entstehen im Design und wie können Praktizierende von Designforschung profitieren? (in German)

Das Feld und die Disziplin des Design haben sich in den letzten Jahren drastisch und rapide verändert.

News Design Management

Official Research Partner of Emmen Municipality on Digital Transformation

We are delighted that our ongoing  collaboration with the Emmen Municipality on Digital Transformation has now been formalized with a mutual Letter of Intent.

Blog

Design & Management bei einer Präsentation

Design & Management

Blog and News from our Research Group

Current Projects (Partially German)

Accelerating the pursuit of the SDGs in Swiss design education: Design Action Labs

This project is funded by the Swiss National Science Foundation. It explores how Swiss design schools serve their local communities and design education’s potential to accelerate the pursuit of the SDGs. The project aims at fostering learning to better support schools and communities in advancing the SDGs.

Bild

Collaborative Exploration in Eco-Social Design: Fostering Cross-Cultural Insights (XPLORE-ESD)

This project examines design curricula focused on socio-ecological transformation. Through comparative analyses and collaborative curriculum development, we strengthen knowledge exchange between HSLU and the National Institute of Design (NID) in India.

Menschenmenge

IDN - Eco-Social Design for Urban Sustainability Transitions

This project will explore and map collaborations between local authorities and the social innovation ecosystem in Lucerne. It aims to enhance our knowledge and network within social innovation activities, focusing on their potential and challenges in sustainable urban transitions.

Menschen stehen bei einem Apéro beisammen

ITC - INNOSUISSE TFV Networking Event Series MUNICIPAL (2021-2024)

Our Event Series provides municipalities across Switzerland with access to energy innovations and a new capacity for working co-creatively on energy challenges.

Graphic showing a letter of complaint

Redesigning Complaint System Local Government British Columbia

Redesigning an administration's citizen complaint system based on human-centered design principles and methods in local government in British Columbia, Canada.

Interdisziplinäres Team arbeitet im Büro

Cocreation Toolbox for interdisciplinarity

Cross-disciplinary approaches are seen as central to addressing global challenges. This project aims to capture transferrable knowledge about interdisciplinarity.

Illustration mit zwei interagierenden Menschen

VA-People, Experiences, Practices, Routines (VA-PEPR)

The VA PEPR projects looks into how voice assistants change our practices and routines in the home.

By Maria! Building a sustainable designer-shoemaker-customer-network

«By Maria» is a revolutionary business model, on the footwear manufacturing industry.

Current Publications ans Releases (Partially German)

DesignSeed – Wie Gestalter und Ingenieure erfolgreich in Hightech-Start-ups zusammenarbeiten

Von Claudia Acklin und Andres Wanner – «Seed», englisch, heisst auf Deutsch Samen. «Seed Money» nennt man kleinere finanzielle Beiträge von Business Angels oder von sogenannte FFF, von Family, Fools and Friends, vor oder in der Anfangsphase einer Unternehmensgründung.

Design für die Psyche

Die äussere Umgebung wirkt auch nach innen. Wie Interior Design das Wohlbefinden traumatisierter oder depressiver Menschen beeinflusst, untersucht das Projekt «Designinterventionen in einer Psychiatrischen Klinik – Clienia Littenheid» Zum PDF Download

Designgetriebene Innovation – Konzepte, Methoden, Fall-beispiele, Tools für Praktiker

Zur Veröffentlichung

Weitere Publikationen und Veröffentlichungen

Mehr

Design Interventions in a Psychiatric Ward – Systems Theory Concepts in Design Practice

9. August 2016 
Paper von Ute Ziegler & Claudia Acklin auf der Internationalen Konferenz «NORDDesign2016, Trodheim» 

(Only in English) Abstract: Concrete applications or methods for design approaches from system theory are few and far between. This paper describes the development of a modular cocoon based on system theory methods in relationship with a participatory design research process, a place of retreat for a Swiss psychiatric clinic. The project looked for an answer to the question: what design interventions are appropriate to enable a retreat and individual shielding for psychologically traumatized patients and to reduce stress? On the theoretical level this project reflects on the extent to which systemic approaches can be translated into design practice.

Souvenirs «made in Switzerland» – Eine Nachfrageanalyse in der Destination Graubünden

August 2016
Paper von Barbara Taufer, Angela Steffen und Dagmar Steffen in der «Zeitschrift für Tourismuswissenschaft» ZfTW Vol.8 (1), S. 123-144

Abstract: Souvenirs spielen in der Tourismuswirtschaft sowohl auf der Nachfrage- als auch auf der Angebotsseite eine wichtige Rolle. Dieser Artikel identifiziert die zentralen Gästebedürfnisse und Motive im Souvenirkauf mit speziellem Fokus auf nachhaltig produzierten Souvenirs. Im Rahmen eines angewandten Forschungsprojekts mit fünf Praxispartnern wurde eine quantitative Nachfrageanalyse durchgeführt, welche die Basis für die anschliessende Entwicklung und Produktion innovativer, nachhaltiger Souvenirs bildet. Die Nachfrageanalyse bietet neue Erkenntnisse zum Kaufverhalten verschiedener Gästetypen in der Schweiz sowie zu den Bedürfnissen und der Zahlungsbereitschaft im Bereich nachhaltiger Souvenirs. Daraus werden zentrale Handlungsansätze für Destinationen zur Optimierung ihres Souvenirangebots und dessen Vermarktung abgeleitet. DOI: 10.1515/tw-2016-0009

d-health: Designforschung als Gesundheitsressource

18. Juni 2016 
Vortrag von Ute Ziegler und Hans Kaspar Hugentobler auf dem 12. Internationalen Bernd-Spiessl-Symposium, Basel
Link zur Website des Bernd-Spiessl-Symposiums

Health Care Design

Juni 2016
Beitrag von Ute Ziegler in «Punktum», hrsg. vom Schweizerischen Berufsverband für Angewandte Psychologie, Juni 2016, S. 3–4
Download des Beitrags (PDF)

Buchrezension «W.I.R.E: Hacking Healthcare»

Mai/Juni 2016
Von Ute Ziegler, erschienen in «Form, Design Magazin» Nr. 265, S. 102-103
Download der Rezension (PDF)

Digitale Materialität: Vorbild für neue Designvorgaben?

30. April 2016
Vortrag von Wolfgang Grieder auf der Jahrestagung der Gesellschaft für Designgeschichte (GfDg) zum Thema «Künstliche Materialien» in Düsseldorf 
Download Tagungsprogramm (PDF)
Link Jahrestagungen der GfDg

Die Ausstellung als Plattform für Experimente? Betrachtungen zur (Un-)Sichtbarkeit und Präsentation von wissenschaftlichen und künstlerischen Experimenten.

März 2016
Essay von Dagmar Steffen in der Anthologie «Ausstellen. Zur Kritik der Wirksamkeit in den Künsten», hrsg. von Kathrin Busch, Burkhard Meltzer, Tido von Oppeln, Zürich, S. 267–290 
Link zu Buch und Essay

d-health – Designforschung im Gesundheitswesen

25. Februar 2016
Am 25. Februar 2016 veranstaltete die Forschungsgruppe «Design & Management» die Tagung «d-health – Designforschung im Gesundheitswesen» in Luzern.
Ein Tagungsbericht steht bereit zum Download (PDF).

Industriedesign als Chance für KMU

24. November 2015
Ein Bericht über das Forschungsprojekt «Designgetriebene Innovationsprozesse in KMU (DIPro)» von Andrea Martel in der «Neuen Zürcher Zeitung» vom 24.11.2015
Link zum Artikel

Ideenschutz: Täuschend echt

5. Oktober 2015
Technische Erfindungen lassen sich patentieren. Designer aber spielen oft im Grenzbereich zwischen Original und Fälschung.
Interview mit Dagmar Steffen im «Magazin» der Hochschule Luzern

Veranstaltung (vorbei): Wie Designer und Ingenieure zusammenfinden

23. September 2015
Ort: Impact Hub, Zürich
Gleich zwei Projekte, die von der Gebert Rüf Stiftung unterstützt werden, versuchen das Design und die Ingenieurswissenschaften näher zu bringen. Das «Design & Technology Lab» der ZHdK und der Maschinenbauingenieurswissenschaften der ETHZ sowie «DesignSeed» der Hochschule Luzern und des iELab der ETHZ.

Designinterventionen im medizinischen Kontext

September 2015
Interview mit Ute Ziegle als Download (PDF)

Research Group and Its Publications

Filterlist Projects «Design & Management» (Partially German)

Place further limits on the number of  projects shown during a search.

"

Instructions for using the project list

There follows a list of projects. The projects can be filtered and browsed.

The relevant search field is marked "filtersearch"; the feature can also be accessed by pressing the "s" key.

The filters are divided into tabs, each of which can contain more than one filter or permit selection by date. The tab headers can be navigated using the "Tab" key and opened using the "Space" key. The "Esc" key can be used to close the tab again. If the tab permits date selection, the "Tab" key can be used to navigate between the input fields. If the tab contains filters, these can be selected using the "Enter" key. The arrow keys can be used to navigate between the filters. Some filters can also be opened using the "Space" key in order to access sub-filters. The "Space" key can then be used to close the filter again.

After selecting the filters, the focus shifts to a list of selected filters. The "Enter" key can be used to deselect them again.

The "Tab" key can then be used to navigate the projects.

"
 
44 Results found

loading...

Filters used:

No active filter