West Shaun HSLU T&A

Prof. Dr. Shaun West Shaun West

Professor

West Shaun HSLU T&A

Lucerne School of Engineering and Architecture

Room D301
Technikumstrasse 21
6048 Horw


Institute of Innovation and Technology Management IIT

Professor

+41 41 349 37 85

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Biography

I have developed a unique insight into industrial services (or Servitzation), services created to maintain equipment it since leaving Imperial College in 1994.  From this I have a deep understanding of value creation within the manufacturing sector.  This is coupled with a strong belief that practice should be improved through the application of theory. Know-how and technology transfer are two very important drivers for me.

Transforming ideas that can be used in practice in drives me to learn drives me to do more. Using my project management skills I enjoy helping others to do this: in strategy, in marketing, in change management, in improvement projects.

Subjects
  • Master Thesis supervision
  • Bachelor Thesis (Bachelor Advanced)
  • Service Innovation
  • Product Development Project
  • Master programme: Servitization
  • Industrieprojekt
  • CAS: Applied Business Engineering
  • Ind 4.0 Smart Connected Services (Basics, CAS and block-week)

Lecturer for Service and Product Innovation

Projects

Research projects

  • Horizon Europe - WILSON
  • Strategische Forschung: KI im Gebäude
  • ReRe: Circular sourcing of metals

Publications and presentations

Publications and presentations - Book/catalogue

  • Meierhofer, Jürg; West, Shaun & Buecheler, Thierry (2023). Smart Services Summit: Smart Services Creating Sustainability. Cham: Springer.
  • Carleton, Tamara; West, Shaun & Cockayne, William R (2023). Inventing the Almost Impossible: Creating, Teaching, Funding, and Leading Radical Innovation. Cham: Springer.
  • Granata, Timothy; Kujawski, Dominik & West, Shaun (Hrsg.). (2017). Risk and value exchanges in ecosystems. Luzern: Proceedings of the Servitization Conference 2017.
  • Åkerhielm, Renate; West, Shaun & Felber, Hannes (2016). Playbook: Real People Managing Projects. New York: McGrawHill Education.

Publications and presentations - Article, review; peer reviewed

  • West, Shaun; Alves, Kyle; Rodel, Eugen & Henri, Dominique (30.09.2024). Let them eat data. International Conference on AI and the Digital Economy (CADE 2024), 150-151. doi: 10.1049/icp.2024.2545
  • Alves, Kyle; Brewer, Steve; Henri, Dominique; Rodel, Eugen & West, Shaun (07.09.2024). Let Them Eat Data – Trusted Data Spaces from Farm to Fork (and Back to the Farm). IFIP Advances in Information and Communication Technology, vol 731, 177-191. doi: 10.1007/978-3-031-71633-1_13
  • Stoll, Oliver; Züst, Simon; Rodel, Eugen & West, Shaun (2023). Source-Target-Link-Matrix: A Conceptual Approach for the Systematic Design of Data-Driven Product Service Systems. Advances in Production Management Systems. Production Management Systems for Responsible Manufacturing, Service, and Logistics Futures, doi: 10.1007/978-3-031-43666-6_2
  • Träger, Sven; Müller-Csernetzky, Petra; West, Shaun & Stoll, Oliver (2023). Value of Digital in Field Service. Working Conference on Virtual Enterprises,
  • Burton, Jamie; Zolkiewski, Judy; Story, Vicky M; West, Shaun & Müller-Csernetzky, Petra (2023). Beyond Servitization: Exploring conceptual proliferation in the industrial service literature. Spring Servitization Conference,
  • Dober, Peter; West, Shaun; Wiesner, Stefan A & Ebel, Martin (2023). Service Lifecycle Management in Complex Product-Service Systems. IFIP International Conference on Advances in Production Management Systems,
  • Kunz, Marco; West, Shaun; Stoll, Oliver & Blickenstorfer, Michael (2023). It’s Not About Technology–Stupid! Lessons from a Start-Up Developing a Digitally-Enabled Product Service System to Grow Plants. IFIP International Conference on Advances in Production Management Systems,
  • Stoll, Oliver; West, Shaun; Pirola, Fabiana & Sala, Roberto (2023). The Role of Asset Ownership in PSS Theory: An Insight from Expert Interviews. IFIP International Conference on Advances in Production Management Systems,
  • Stoll, Oliver; West, Shaun; Pirola, Fabiana & Sala, Roberto (2023). Lifecycle Management of Digitally-Enabled Product-Service Systems Offerings: The Next Challenge for Manufacturers. IFIP International Conference on Advances in Production Management Systems,
  • Huonder, Michael; West, Shaun; Stoll, Oliver & Züst, Simon (21.12.2021). Life–Cycle Oriented Risk Assessment Using a Monte Carlo Simulation. Applied Sciences - Special Issue Smart Resilient Manufacturing, 12(1), 1-16. doi: https://doi.org/10.3390/app12010008
  • West, Shaun; Keiser, Yann; Stoll, Oliver & Züst, Simon (2022). Exploring factory digital production support system through the lens of Service Dominant logic. ITM Web of Conferences, 41, 1-15. doi: https://doi.org/10.1051/itmconf/20224104002
  • Züst, Simon; Züst, Rainer; Züst, Viturin; West, Shaun; Stoll, Oliver & Minonne, Clemente (20.5.2021). A graph based Monte Carlo simulation supporting a digital twin for the curatorial management of excavation and demolition material flows. Journal of Cleaner Production, (310), 1-11. doi: https://doi.org/10.1016/j.jclepro.2021.127453
  • Ille, Fabian; Powell, Daryl & West, Shaun (2021). Service Shop Performance Insights from ERP Data_. IFIP Information Bulletin / International Federation for Information Processing, 631, 162-171.
  • West, Shaun; Gaiardelli, Paolo; Ozbek, Duygu & Züst, Simon (2021). Exploring the alignment between servitization based value propositions and contracts. The Spring Servitization Conference 2021: A Pathway towards a Resilient, Productive and Sustainable Future, 1.
  • Keiser, Yann; West, Shaun & Züst, Simon (2021). Reflections from a Hybrid Approach Used to Develop a Specification of a Shopfloor Platform for Smart Manufacturing in an Engineered-to-Order SME. IFIP Advances in Information and Communication Technology, 633, 691-701. doi: http://dx.doi.org/10.1007/978-3-030-85910-7_73
  • West, Shaun; Meierhofer, Jürg; Stoll, Oliver & Züst, Simon (2021). Digital Twin Providing New Opportunities for Value Co-Creation through Supporting Decision-Making. Applied Sciences, 2021(9), 3750. doi: 10.3390/app11093750
  • Meierhofer, Jürg; Schweiger, Lukas; Lu, Jinzhi; Züst, Simon; West, Shaun; Stoll, Oliver & Kiritsis, Dimitris (2021). Digital Twin-Enabled Decision Support Services in Industrial Ecosystems. Applied Sciences, 2021(23), 11418. doi: 10.3390/app112311418
  • Stoll, Oliver; West, Shaun; Rapaccini, Mario; Barbieri, Cosimo; Bonfanti, Andrea & Gombac, Andrea (2020). Upgrading the Data2Action Framework: Results Deriving from Its Application in the Printing Industry. Exploring Service Science, 2020(377), 273-286. doi: 10.1007/978-3-030-38724-2_20
  • Barbieri, Cosimo; Stoll, Oliver & West, Shaun (2020). Using Service Dominant Logic to Assess the Value Co-creation of Smart Services. IFIP Advances in Information and Communication Technology, 283-290. doi: 10.1007/978-3-030-57997-5_33
  • Gharaei, Ali; Lu, Jinzhi; Stoll, Oliver; Zheng, Xiaochen; West, Shaun & Kiritsis, Dimitris (2020). Systems Engineering Approach to Identify Requirements for Digital Twins Development. IFIP Advances in Information and Communication Technology, 82-90. doi: 10.1007/978-3-030-57993-7_10
  • Stoll, Oliver; West, Shaun; Gaiardelli, Paolo; Harrison, David & Corcoran, Fintan J. (2020). The Successful Commercialization of a Digital Twin in an Industrial Product Service System. IFIP Advances in Information and Communication Technology, 275-282. doi: 10.1007/978-3-030-57997-5_32
  • Barni, Andrea; Pietraroia, Dario; Züst, Simon; West, Shaun & Stoll, Oliver (2020). Digital Twin Based Optimization of a Manufacturing Execution System to Handle High Degrees of Customer Specifications. Journal of Manufacturing and Materials Processing, 2020(4), 109.
  • Meierhofer, Jürg & West, Shaun (2020). Data-driven Decision Support by Digital Twins in Manufacturing. 2020 7th Swiss Conference on Data Science (SDS), 2020(7th Swiss Conference on Data Science (SDS)), 53-54. doi: https://doi.org/10.1109/SDS49233.2020.00019
  • Flores, Myrna; Golob, Matic; Maklin, Doroteja; Tucci, Christopher L.; West, Shaun & Stoll, Oliver (2020). DARE2HACK: Crowdsourcing ideas through hackathons to codesign new human-centric services. 2020 7th Swiss Conference on Data Science (SDS), 2020(7th Swiss Conference on Data Science (SDS)), 5-10. doi: https://doi.org/10.1109/SDS49233.2020.00009
  • West, Shaun; Wuest, Thorsten & Khan, Muztoba Ahmad (2019). A Strategy for Midlife upgrades in the Context of Servitization. CIRP Journal of Manufacturing Science and Technology, 1.
  • West, Shaun; Stoll, Oliver; Østerlund, Marika; Mueller-Csernetzky, Petra; Keiderling, Felix & Kowalkowski, Christian (2019). Adjusting customer journey mapping for application in industrial product-service systems. International Journal of Business Environment, 1.
  • West, Shaun; Stoll, Oliver & Mueller-Csernetzky, Petra (2019). Avatar Journey Mapping For Manufacturing Firms To Reveal Smart-Service Opportunities Over The Product Life-Cycle. International Journal of Business Environment, 1.
  • West, Shaun; Gaiardelli, Paolo & Rapaccini, Mario (2018). Exploring technology-driven service innovation in manufacturing firms through the lens of Service Dominant logic. INCOM 2018, 1.
  • West, Shaun; Gaiardelli, Paolo; Resta, Barbara & Kujawski, Dominik (2018). Co-creation of value in Product-Service Systems through transforming data into knowledge. INCOM 2018, 1.
  • West, Shaun; Khan, Muztoba Ahmad; Mittal, Sameer & Wuest, Thorsten (2018). Review on upgradability – A product lifetime extension strategy in the context of product service systems. Journal of Cleaner Production, 1.
  • West, Shaun & Di Nardo, Silvio (2016). Creating Product-service System Opportunities for Small and Medium Size Firms Using Service Design Tools. Procedia CIRP, 1.
  • Di Nardo, Silvio & West, Shaun (2016). Creating Product-service System Opportunities for Small and Medium Size Firms Using Service Design Tools. Procedia CIRP, 96-101.
  • West, Shaun (2014). Evolve Or Die: Schweizer Versorgungsunternehmen im Wandel. Verband Schweizerischer Elektrizitätsunternehmen, 1.
  • West, Shaun; Williamson, Jim & Laughlin, MK (1994). The Behavior Of Bed Material During Fluidized-Bed Gasification - The Effects Of Mineral Matter Interactions. Butterworth-Heinemann, 1039-1045.

Publications and presentations - Chapter/legal commentary/lexicon article

  • Ganz, Christopher & West, Shaun (2023). Service Automation. Springer Handbook of Automation Cham: Springer.
  • Boeni, Dominic; Rapaccini, Mario & West, Shaun (2023). Leading innovation: Industry lessons for increasingly radical transformations. Innovation leadership in practice: How leaders turn ideas into value in a changing world (S. 203-221). London: Emerald Publishing Limited.
  • Carleton, Tamara; Cockayne, William R & West, Shaun (2023). We Need a Discipline of Invention. Inventing the Almost Impossible: Creating, Teaching, Funding, and Leading Radical Innovation Cham: Springer.
  • Gaiardelli, Paolo; Boucher, Xavier; Pezzotta, Giuditta & West, Shaun (2023). Product Service System: definitions and design approaches. Maynard’s Industrial and Systems Engineering Handbook New York: Maynard.
  • Amin, Arman; Schönweitz, Thomas & West, Shaun (2023). Re: Design Thinking. Inventing the Almost Impossible: Creating, Teaching, Funding, and Leading Radical Innovation (S. 7-21). Cham: Springer Nature Switzerland.
  • West, Shaun; Mueller-Csernetzky, Petra & Huonder, Michael (2018). Ecosystem Innovation For Service Development. Practices and Tools for Servitization: Managing Service Transition (S. 1-1). Berlin: M. Palgrave Macmillan (Springer Nature).
  • West, Shaun; Rohner, Diego; Kujawski, Dominik & Rapaccini, Mario (2018). Value-Scope-Price: Design And Pricing Of Advanced Service Offerings Based On Customer Value. Service pricing strategies for maintenance services (S. 1-1). Berlin: M. Palgrave Macmillan (Springer Nature).
  • Russell, Nigel; West, Shaun; Wigley, F. & Williamson, Jim (1999). Microstructural Changes To Metal Bond Coatings On Gas Turbine Alloys With Time At High Temperature. The Surface Science of Metal Oxides (S. 1-1). London: Royal Society of Chemistry.
  • Hutchings, I.S.; West, Shaun & Williamson, Jim (1996). An Assessment Of Coal-Ash Slagging Propensity Using An Entrained Flow Reactor. Applications of Advanced Technology to Ash-Related Problems in Boilers (S. 201-222). New York: Plenum.

Publications and presentations - Report/working paper

  • West, Shaun (2017). White Paper on the Future Challenges for a Carbon Neutral World (Bericht).
  • West, Shaun & Ereaut, P.R. (1997). Air-Blown For Oxygen-Blown Gasification For Power Generation? (Bericht).
  • West, Shaun; Ereaut, P.R.; O'Connor, M.; Stephenson, P.; Richards, D.G. & Macphail, J. (1997). Assessing The Effects Of Coal Quality On Nox Emissions And Carbon In Ash – A UK Perspective (Bericht).
  • West, Shaun & Chakraborty, R.K (1997). Technology Requirements for the UK Clean Coal Power Industry (Bericht).
  • West, Shaun (1996). Materials Related Developments – An Information Paper For The Advisory Committee On Coal Research (Bericht).
  • West, Shaun (1996). Clean Coal Technology: Markets And Opportunities To 2010 (Bericht).

Publications and presentations - Presentation (conference/report/lectures)

  • Hohmann, Christian; Dmitrijeva, Jekaterina & West, Shaun (15.09.2024). ORCHESTRATING COLLABORATIVE NETWORKS: ANALYSIS OF THE INNOVATION BOOSTER PROGRAMME IN SWITZERLAND. CINet Conference 2024, Hamburg.
  • West, Shaun; Kujawski, Dominik & Bächler, Linus (01.11.2019). Servitization of office lighting in the context of IoT. Servitization of office lighting in the context of IoT. Nova School of Business and Economics, Lisbon.
  • Østerlund, Marika; West, Shaun; Stoll, Oliver & Kowalkowski, Christian (17.06.2019). Using customer journey mapping to improve industrial sales and customer experience. 26th EurOMA Conference: Operations adding value to society, Helsinki, Finland.
  • Barbieri, Cosimo; West, Shaun; Rapaccini, Mario & Meierhofer, Jürg (17.06.2019). Are practitioners and literature aligned about digital twin? 26th EurOMA Conference: Operations adding value to society, Helsinki, Finland.
  • Meierhofer, Jürg & West, Shaun (30.05.2019). Service value creation using a digital twin. The 10th Naples Forum on Service, Ischia, Italy.
  • West, Shaun; Gaiardelli, Paolo & Mathews, Anet (13.05.2019). Overcoming the challenges of change management associated with servitization: lessons from 20 practical cases. The Spring Servitization Conference 2019, Sweden.
  • West, Shaun; Gaiardelli, Paolo; Bigdeli, Ali Ziaee & Baines, Tim (01.05.2019). Exploring operational challenges for servitization: an European survey. The Spring Servitization Conference 2018, Copenhagen.
  • Stoll, Oliver; West, Shaun; Rapaccini, Mario & Barbieri, Cosimo (01.05.2019). Application and development of the Data2Action methodology to four industrial use cases. The Spring Servitization Conference 2019, Sweden.
  • West, Shaun; Stoll, Oliver & Mueller-Csernetzky, Petra (01.11.2018). Using “avatar journey mapping” to reveal smart-service opportunities along the product life-cycle for manufacturing firms. 7th International Conference on Business Servitization (ICBS), Lisbon.
  • West, Shaun & Risticcia, A. (23.09.2018). Data-to-Action – cutting costs, reducing cash and improving customer experience. Pharma MES, Berlin.
  • West, Shaun (23.09.2018). Building the deep mind can you hear the music how to extract digital gold from noisy factory environments. Industry of Things World, Berlin.
  • Stoll, Oliver; West, Shaun & Østerlund, Marika (01.09.2018). Using customer journey mapping to support the sales process in complex industrial product service systems. Frontiers in Service, Austin TX, USA.
  • West, Shaun; Mueller-Csernetzky, Petra; Kuenzli, Michelle; Huonder, Michael & Granata, Timothy (01.06.2018). Ecosystems innovation for smart connected services. 25th International EurOMA Conference, Budapest.
  • West, Shaun; Gaiardelli, Paolo; Matchim, Simo & Snelgrove, Todd (01.05.2018). Pricing options for digitally-enabled product service systems. The Spring Servitization Conference 2018, Copenhagen.
  • West, Shaun; Østerlund, Marika & Stoll, Oliver (01.05.2018). Customer Journey Mapping for Servitization. University of Florence, Florence.
  • West, Shaun & Wuest, Thorsten (01.05.2018). Anatomy of stakeholders within complex product service systems. The Spring Servitization Conference 2018, Copenhagen.
  • West, Shaun & Wuest, Thorsten (01.05.2018). A Strategy for Midlife Upgrades To Provide Value For Both The Equipment Operator And The Supplier. Spring Servitization Conference 2017, Lucerne.
  • West, Shaun; Stoll, Oliver; Rapaccini, Mario & Mueller-Csernetzky, Petra (01.05.2018). Data-to-action in a product service system environment – lessons learnt from a hackathon. The Spring Servitization Conference 2018, Copenhagen.
  • West, Shaun & Jovanovic, Marin (01.05.2018). Alignment of value drivers in outcome-based contracts. The Spring Servitization Conference 2018, Copenhagen.
  • West, Shaun & Huonder, Michael (01.04.2018). Ecosystem Innovation in Pharma. LogiPharma, Montreux.
  • West, Shaun & Stoll, Oliver (01.01.2018). Service Design Thinking – Applying the Data to Action Model in complicated systems. Swissmen Industrie 2025, F&E-Konferenz zur Industrie 4.0., Brugg.
  • West, Shaun; Gaiardelli, Paolo; Resta, Barbara & Kujawski, Dominik (01.11.2017). Co-Creating Product-Service System Value Through Ecosystem Engagement. Sixth International Conference on Business Servitization, Barcelona.
  • West, Shaun; Kujawski, Dominik & Rapaccini, Mario (01.11.2017). Designing And Pricing Of Advanced Services Based On Customer Value. Sixth International Conference on Business Servitization, Barcelona.
  • Kujawski, Dominik; West, Shaun & Van den Berg, Henk (05.09.2017). Combining Ultrasound Non-Destructive Testing And Bolting Methods To Improve Reliability On Bolted Flange Connections In Offshore Wind. 56th Annual British Conference of Non-Destructive Testing, Telford.
  • Rapaccini, Mario; West, Shaun & Mueller-Csernetzky, Petra (01.05.2017). Using Avatars And Digital Technologies To Improve The (Re)Design Of Industrial Product-Service‐Systems. Spring Servitization Conference, Lucerne.
  • West, Shaun & Meierhofer, Jürg (01.01.2017). The Optimisation Of Industrial Product Support Services Using Digitalization. Swissmem, F&E Konferenz zur Industrie 4.0, Winterthur.
  • West, Shaun; schmidt, Philipp & Brun, Beni (01.01.2017). Remote Asset Monitoring, Diagnostics And Predictive Analysis As A Basis For Advanced Services. Spring Servitization Conference 2017, Lucerne.
  • West, Shaun & Gaiardelli, Paolo (01.01.2017). Driving The Servitization Transformation Through Change Management: Lessons Learnt From Ten Industrial Cases. Frontiers in Service 2017, New York.
  • West, Shaun (01.01.2017). Industry 4.0 – Lessons From Large And Small Firms. Konferenze Perspektiven mit Industrie 4.0, Winterthur.
  • Pascual, Adriano; West, Shaun; Stoll, Oliver & schmidt, Philipp (01.01.2017). The Equipment Cradle-To-Grave Lifecycle As A Strategic Marketing Tool. Spring Servitization Conference 2017, Lucerne.
  • West, Shaun (01.01.2017). It’s Not About The Technology… …It Is About The Business. Librestrem innovator forum, London.
  • West, Shaun & Kujawski, Dominik (01.01.2017). Using Two Use Cases To Simplify The Design And Pricing Of Service Contracts Based On Customer Value. Spring Servitization Conference 2017, Lucerne.
  • West, Shaun; Granata, Timothy; Kuenzli, Michelle; Ouertani, Mohamed Zied & Ganz, Christopher (01.01.2017). Identification Of Ecosystems Actors And Their Behaviours In Manufacturing And Services. Frontiers in Service 2017, New York.
  • West, Shaun; Kujawski, Dominik; Kuenzli, Michelle; Ouertani, Mohamed Zied & Ganz, Christopher (01.11.2016). The Simplification Of Ecosystems To Support Management Decision Making. th International Conference On Business Servitization, Granada.
  • West, Shaun (01.10.2016). Creating and measuring value: Alternative Operations And Maintenance Business Models. The Future Of Gas Turbine Technology, ETN’s 8th International Gas Turbine Conference, Brussels.
  • West, Shaun; Kujawski, Dominik & Schmitt, P. (01.06.2016). Service Pricing Strategies For Maintenance Services. EUROMA 2016, Trondheim.
  • West, Shaun & Gaiardelli, Paolo (01.05.2016). Driving Servitization Transformation Through Change Management: Lessons Learnt From Industrial Cases. Spring Servitization Conference 2016, Manchester.
  • West, Shaun; Kuenzli, Michelle; Ouertani, Mohamed Zied & Ganz, Christopher (01.05.2016). The Use Of Ecosystem Visualisation To Identify Value Flows At ABB In The Context Of The Internet Of Things, Services And People. Spring Servitization Conference 2016, Manchester.
  • West, Shaun (01.01.2016). Value Based Pricing In The Capital Equipment Aftermarket. 10th Copperberg Aftermarket Conference, Wiesbaden.
  • West, Shaun (01.01.2016). Obsolescence In Complicated Machines. Workshop: Obsoleszenz, Formen und Handlungsalternativen, Manchung.
  • West, Shaun (01.01.2016). Advanced Services – Contracts And Modelling. Aston University Business School, Aston.
  • West, Shaun (01.01.2016). Big Data – Small Firms – Big Problems! Big Data Innovation Conference, Frankfurt.
  • West, Shaun; Kujawski, Dominik & Gaiardelli, Paolo (01.11.2015). Can Machine-To-Machine Communications Be Used To Improve Customer Experience In A Service Environment? 4th International Conference On Business Servitization, Madrid.
  • West, Shaun & Pascual, Adriano (01.06.2015). The Use Of Equipment Life-Cycle Analysis To Identify New Service Opportunities. Spring Servitization Conference, Birmingham.
  • West, Shaun (01.01.2015). Remote: 4.0! Und Service? It All Starts With The Right Value Proposition. Smart Remote Services. we-conect, Berlin.
  • West, Shaun (01.09.2014). Aligning Metrics To Customer Value Creation For The Maintenance Of Power Generation Assets. Service Operations Management Forum., Tilburg.
  • West, Shaun; Schmitt, Philipp & Siepen, Sven (01.05.2014). A Comparative Assessment Of The Service Cultures Of Industrial Businesses In The DACH Region Of Europe And Their Impact On Business Performance. EUROMA 2014, Palermo.
  • West, Shaun (01.01.2014). How Can Conversions, Modifications And Upgrades Create Value For The Owner? ETH Innovation Workshop, Zürich.
  • West, Shaun (01.01.2013). Toolbox: Key Organizational Issues For Services. Roland Berger’s Service 3.0 Workshop, Zürich.
  • West, Shaun & Mattheij, S. (01.01.2010). Maintenance of V94.0/V94.2 Series Of Gas Turbines. Russia Power, Moscow.
  • West, Shaun; Van den Berg, Henk & Mattheij, S. (01.01.2004). Upgrades In Plant Performance Offered By Plat Refurbishment And Component Replacement. IPG Gas Turbine Conference, Prague.
  • West, Shaun; Williamson, Jim & Laughlin, MK (01.01.1994). Mineral Interactions During Fluidised Bed Gasification Of Coals. Engineering-Foundation Conference On The Impact Of Ash Deposition On Coal Fired Plants, International.

Achievements

    • West, Shaun (01.01.2017). Top 100 most innovative Dutch firms für Arvick supported via student projects and via consulting.

    • West, Shaun (01.01.2017). Best IOT business model supporting servitization für (2017). Using Avatars And Digital Technologies To Improve The (Re)Design Of Industrial Product-Service-Systems. Spring Servitization Conference. Lucerne..

    • West, Shaun (01.01.2017). Finalist Most Innovative Supply Chain Strategy für LogiPharma. Stuttgart.

    • West, Shaun & Huonder, Michael (01.01.2017). Finalist Most Innovative Supply Chain Strategy für LogiPharma, Stuttgart.

    • West, Shaun (01.01.2015). Best new business model für . (2015). The Use Of Equipment Life-Cycle Analysis To Identify New Service Opportunities. Spring Servitization Conference. Birmingham..

Achievements - Awards and honours

  • West, Shaun (01.01.2017). Top 100 most innovative Dutch firms für Arvick supported via student projects and via consulting.
  • West, Shaun (01.01.2017). Best IOT business model supporting servitization für (2017). Using Avatars And Digital Technologies To Improve The (Re)Design Of Industrial Product-Service-Systems. Spring Servitization Conference. Lucerne..
  • West, Shaun (01.01.2017). Finalist Most Innovative Supply Chain Strategy für LogiPharma. Stuttgart.
  • West, Shaun & Huonder, Michael (01.01.2017). Finalist Most Innovative Supply Chain Strategy für LogiPharma, Stuttgart.
  • West, Shaun (01.01.2015). Best new business model für . (2015). The Use Of Equipment Life-Cycle Analysis To Identify New Service Opportunities. Spring Servitization Conference. Birmingham..